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Toyota Australia recalling more than 29,000 Kluger vehicles

by Robert Barry
October 27, 2023
in Industry News, Featured
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Toyota Australia is initiating a safety recall involving Kluger vehicles produced between March 2021 to early August 2023. 

There are approximately 29,900 such vehicles involved in the Australian market says the brand.

It says the vehicles involved are equipped with a resin front lower bumper cover assembly, connected with mounting tabs. 

If there is minor impact to the lower front bumper cover assembly that causes the mounting tabs to detach from the vehicle during normal operation, one or more parts of this assembly could detach, which could become a road hazard and increase the risk of a crash or injury for other road users says Toyota Australia.

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For all vehicles involved, Toyota dealers will inspect the mounting tabs of the upper front bumper cover for damage. If no damage is found, the dealers will install retention hardware with an improved design. 

If damage to the front bumper cover assembly is found, Toyota dealers will replace the upper and lower front bumper cover free of charge to vehicle owners.

The inspection and installation of retention hardware will take approximately one hour. In a small number of cases the bumper cover may need to be replaced, and the repair time will take approximately 2.4 hours. 

However, depending on the dealer’s work schedule, owners may be required to make the vehicle available for a longer period of time.

Toyota Australia will provide all owners of involved vehicles details of this safety recall campaign by SMS, email and/or mail to their last known address. Customers are asked to keep their contact details up to date with Toyota so future communications can be received.

Customers with additional questions or concerns are asked to please contact their local/preferred Toyota Dealer in the first instance or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-6.00pm AEDT). Please quote the 17-digit Vehicle Identification Number (VIN).

Tags: Toyota Klugertoyota australia
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Robert Barry

Robert Barry has been reporting on the Australasian automotive and transport sector since June 2003. A member of the New Zealand Motoring Writers Guild since 2005, Robert has also previously held the positions of secretary, vice-president and president. His work has appeared in newspapers, magazines, and on the web. He holds a Class 2 and a Class 4 heavy transport licence and knows his way around a manual transmission.

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