Jeep Australia has named City Chrysler Jeep, Knox Chrysler Jeep and Dwyers Chrysler Jeep as 2019 Dealer of the Year in their respective categories.
The three Jeep dealerships were ranked the highest performing in Australia, assessed on seven key performance indicators across sales, parts, excellence in service and customer care.
The Dealer of the Year award is assessed in regions, divided into category A, B and C winners based on primary market size.
Named one of the winning dealerships of the 2019 Dealer of the Year, Paul Hopper, James Sounas and Dan Eades accepted the award on behalf of City Chrysler Jeep at the Dealer Meeting in Melbourne.
“To be named the 2019 Jeep dealer of the Year means so much after a challenging year for the industry in Australia,” City Chrysler Jeep dealer principal Sounas says.
“The team at City Jeep has worked incredibly hard over the past 12 months, with a particular focus on delivering a superior customer experience, and I know the team will be very proud of this achievement.”
FCA Australia managing director Kevin Flynn congratulated all dealers on their success in 2019.
“The dedication of the Jeep dealers throughout 2019 is something to be proud of.
Each dealership has contributed to our business this year, and the dedication and passion over the past 12 months is greatly appreciated,” Flynn says.
“2020 is shaping up to be a big year for Jeep, and we’re excited to build on the work done in 2019, to deliver a further elevated customer experience across all aspects of the customer journey this year.”
The national Dealer of the Year winners are:
• Category A – City Chrysler Jeep
• Category B – Knox Chrysler Jeep
• Category C – Dwyers Chrysler Jeep
The regional winners of the 2019 Dealer of the Year are:
• Southern Region Category A
– City Chrysler Jeep
• Southern Region Category B
– Knox Chrysler Jeep
• Southern Region Category C
– Dwyers Chrysler Jeep
• Eastern Region Category A
– Tynan Chrysler Jeep – Sutherland
• Eastern Region Category B
– Gerald Slaven Chrysler Jeep
• Central/ Western Region Category A
– Osborne Park Chrysler Jeep
• Central/ Western Region Category B
– Wanneroo Chrysler Jeep
• Central/ Western Region Category C
– Mt Gambier Chrysler Jeep
• Northern Region Category A
– Gold Coast Chrysler Jeep
• Northern Region Category B
– FR Ireland Chrysler
The 2019 accolades were awarded at the Jeep Dealer of the Year Dinner celebration in Melbourne on February 6.
