Mercedes-Benz Australia and its retailers representing Mercedes-Benz Cars, Mercedes-Benz Vans and Mercedes-Benz Financial Services recently marked a year of achievements at a gala event in Adelaide.
The Retailer of the Year awards were hosted to honour the accomplishments of 2023. Mercedes-Benz Cars reinstated the Circle of Excellence recognition this year, and ten agents were inducted into this program.
These 10 Australian Retailers outperformed their peers across many levels to become members of the 2023 Circle of Excellence. Throughout 2023, they consistently achieved the best results across multiple KPIs and focussed on continuously improving their sales and customer service performance.
In April this year, Circle of Excellence members are invited to attend the exclusive 2024 Product Forum in Stuttgart, Germany.
Circle of Excellence Metro:
- Mercedes-Benz Berwick
- Mercedes-Benz Sunshine Coast
- Mercedes-Benz Toowong
- Mercedes-Benz Adelaide
- Mercedes-Benz Brisbane
- 3 Point Motors
- Mercedes-Benz Perth
- Silver Star Motors
Circle of Excellence Rural:
- Mercedes-Benz Bunbury
- Wagga Motors
Mercedes-Benz Australia also paid tribute to two Retailers who had excelled in individual categories, customer services and sales :
- Customer Services Retailer of the Year: Mercedes-Benz Toorak (Vic)
- Sales Agent of the Year: Wagga Motors (NSW)
Mercedes-Benz Vans Retailers of the Year
- Rural Retailer of the Year: Mercedes-Benz Bendigo
- Metro Retailer of the Year: Mercedes-Benz Melbourne
Mercedes-Benz Financial Retailers of the Year
- Vans Retailer of the Year: Mercedes-Benz Brisbane
- Cars Retailer of the Year: Mercedes-Benz Brisbane
Outstanding performances by individuals
Moreover, Mercedes-Benz recognised exceptional individual achievements in 2023, with various awards distributed throughout its operations.
Mercedes-Benz Cars:
- Rural Parts Manager of the Year: Rod Bertram, Mercedes-Benz Ballarat
- Metro Parts Manager of the Year: Andrew Holford, Mercedes-Benz Brighton
- Rural Service Manager of the Year: Ben Collins, Carlin & Gazzard
- Metro Service Manager of the Year: Jack Xiong, Mercedes-Benz Waverley
- Autobody Manager of the Year: M1 Autobody
Star Guild
Star Guild awards honour individuals’ remarkable sales accomplishments throughout the Mercedes-Benz Cars network.
- Rural Pre-Owned Vehicle Sales Consultant of the Year: Troy Neal, Mercedes-Benz Wollongong
- Metro Pre-Owned Vehicle Sales Consultant of the Year: Deepak Kataria, Mercedes-Benz Adelaide
- Rookie Salesperson of the Year: Cedric Lee Kam Sang, Mercedes-Benz Perth
- EQ Vehicle Consultant of the Year: Shaun Hutton, Mercedes-Benz Sydney
- AMG Brand Manager of the Year: Daniel Bey, Mercedes-Benz Berwick
- Rural New Vehicle Sales Consultant of the Year: Thomas Buggy, Wagga Motors
- Metro New Vehicle Sales Consultant of the Year: Kelvin Yu, Mercedes-Benz Brisbane
- Rural Pre-Owned Vehicle Sales Manager of the Year: Richard Ford, Mercedes-Benz Ballarat & Ariane Hawily, Mercedes-Benz Bunbury
- Metro Pre-Owned Vehicle Sales Manager of the Year: Jake Buxton, Mercedes-Benz Berwick
- Rural New Vehicle Sales Manager of the Year: Peter Danvers, Mercedes-Benz Gosford
- Metro New Vehicle Sales Manager of the Year: Ali Ghazavi, Mercedes-Benz Waverley
Mercedes-Benz Financial Services:
- Mercedes-Benz Finance Guild for Vans (runner-up): Mercedes-Benz Brisbane
- Mercedes-Benz Financial Guild for Cars (second runner-up): Mercedes-Benz Melbourne
- Mercedes-Benz Financial Guild for Cars (third runner-up): Mercedes-Benz Berwick & Mercedes-Benz Waverly
Mercedes-Benz Vans:
- Service Advisor of the Year: Matt Cole, Mercedes-Benz Geelong
- Rural Service Manager of the Year: Scott Taylor, Mercedes-Benz Geelong
- Metro Service Manager of the Year: Morris Dimaiuta, Mercedes-Benz Melbourne
- Rural Parts Manager of the Year: Andrew Holford, Mercedes-Benz Sunshine Coast
- Metro Parts Manager of the Year: Simon Jones, Mercedes-Benz Unley
- Service & Parts Retailer of the Year: Mercedes-Benz North Shore
- Rural Sales Executive of the Year: Andrew Harrison, Mercedes-Benz Geelong
- Metro Sales Executive of the Year: Joanne Eisel, Daimler Trucks Huntingwood
- Rural Sales Manager of the Year: Mark Bain, Mercedes-Benz Geelong
- Metro Sales Manager of the Year: Peter Chen, Mercedes-Benz Melbourne
Exclusive preview
Alongside showcasing new and forthcoming models like the Mercedes-Benz E 300 and CLE Coupe, retailers were given an exclusive preview of the anticipated C 63 S E Performance Formula 1 Edition, which is set to debut in Australia ahead of the Grand Prix in Melbourne.
