Citroën Australia has announced it will support the vehicle maintenance and servicing requirements of Australian customers from November 1, 2024, following the local cessation of new vehicle sales.
This decision follows consultation with the retailer network, considering the current and future Citroën products available for Australia and how this aligns with the evolving consumer demands and local market requirements.
“Whilst we acknowledge and celebrate Citroën’s history in the Australian market, we must look to the future and consider the rapidly evolving and competitive nature of the industry and local market, alongside changing consumer demands,” Citroën Australia general manager David Owen says.
“The decision for Citroën Australia to cease new vehicle sales was not made lightly; it was made after careful consideration of the current and future product available for our country, in the context of the local market and the preferences and requirements of Australian new vehicle buyers.
“Our dedication to putting our customers at the centre of everything we do remains resolute. We know there will continue to be Citroën owners in Australia, with many Citroën vehicles still on the road, and our passionate Citroën Australia team and retailer network are committed to supporting the continued vehicle maintenance needs of our customers,” he says.
Citroën Australia remains customer-focused and is ready to support their needs via 35 authorised service centres across Australia. Customers can search for their nearest authorised service centre at www.citroen.com.au. Customers will continue to have access to factory-trained technicians, genuine parts, completion of applicable service and recall campaigns, and diagnostic updates.
New vehicle orders placed by customers before November 1, 2024 will be fulfilled and delivered to Australian customers, with the brand’s comprehensive 5-year/unlimited km new vehicle warranty, Assured Service Pricing and Pre-Paid Service Plans remaining unchanged.
